Ben Bridge Jeweler Website Review & Ratings + Ben Bridge Jeweler Coupons
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Ben Bridge Jeweler Website Review & Ratings + Ben Bridge Jeweler Coupons

Ben Bridge Jeweler : Products & Services

Ben Bridge Jeweler specializes in selling fine jewelry. They have many of their own lines that are unique to their stores as well as selling jewelry by many well-known brands. The products that are currently sold by Ben Bridge Jeweler are:

Ben Bridge Jeweler have a few select lines that are only sold by them. Therefore, you will not find the same designs anywhere else. These lines include:

  • Love Speak by Ben Bridge
  • Silver Sweets by Ben Bridge ®
  • Elegant Vows
  • Toscano Italian Gold

If a customer is looking for one of the better known brands, they will also be able to find these at Ben Bridge Jeweler. Among the many designer lines that are sold here, customers will find:

  • Pandora
  • Scott Kay
  • Triton
  • Dolan Bullock
Ben Bridge Jeweler : Company Background

In 2012, Ben Bridge Jeweler celebrated 100 years of trading. Not only is Ben Bridge Jeweler an online retailer of jewelry, they also have numerous stores across the US. They currently have physical stores located in Arizona, Alaska, Colorado, California, Hawaii, Minnesota, New Mexico, Nevada, Oregon, Texas and Washington.

There are several ways in which Ben Bridge Jeweler can be contacted. First of all, customers can contact them in writing. The address is Ben Bridge, P.O. Box 1908, Seattle, WA 98111. There are also two telephone numbers provided to contact their customer service. The first is (206) 239-6802 and this is a local line. The second number is for toll-free calls and this is (888) 448-1912. customer service can be contacted between 8.30am and 4.30pm PST between Monday and Friday.

Ben Bridge Jeweler : Customer Feedback & Reviews

Ben Bridge Jeweler do not post their own reviews and customer testimonials on their website. However, they do have many other reviews across the Internet. These reviews mostly pertain to the experiences of shoppers who have purchased items in their physical stores rather than via the website. Overall, these experiences seem to be good. Customers have written about how they are pleased with the prices, the quality of the products and the excellent customer service that they have received. Many examples of these reviews can be found from Yelp.com. A sample of these reviews is:

I had a wonderful experience getting a setting for my diamond ring.  The reason it was so positive was because of Julie.  I usually don't write reviews for employees but this was an exception.  Julie was a gem (no pun intended).  She was so utterly helpful and did not try to push any merchandise.  She listened and was genuine and charming. When it came time to pick up my ring she made the entire experience a joy.”

My fiancée and I went shopping for my wedding band this past weekend at Ben Bridge. We could not be happier with the experience from the moment we entered the store. Jill did an excellent job showing us different ring options and explaining the slight differences between each metal. She was very knowledgeable and made our overall experience a great one. I would recommend this store to others shopping for engagement rings/wedding bands.”

Ben Bridge Jeweler : Business Credibility & Trustworthiness

Ben Bridge Jeweler has been accredited with the Better Business Association (BBB) since 1989. They have been given a rating of A+ on a scale of A+ to F. This rating is based on the length of time the business has been in operation, the background information that the BBB have about Ben Bridge Jeweler, the number of complaints that have been filed against them and how these complaints have been dealt with. A rating of A+ from the BBB is an indication that Ben Bridge Jeweler are a trustworthy and credible company. Other factors that contribute to how trustworthy and credible Ben Bridge Jeweler's is are:

  • Several members of senior staff have recognition form the American Gem Society.
  • The company has been trading for over 100 years.
  • They have excellent customer reviews.
Ben Bridge Jeweler : Website Popularity & Google Ranking

Ben Bridge Jeweler has excellent website popularity. Google Page Rank have given Ben Bridge Jeweler a page rank of 5 out of 10. Compete.com estimate that this website had 51,319 unique visitors during the month of December 2012. This gives them a rank of 35,589. When compared to four other websites that sell similar products, Ben Bridge Jeweler is ranked in fourth position with Kay.com in first position and Thedomainaustin.com in fifth position. Alexa.com have given Ben Bridge Jeweler a global page rank of 234,102 and a US page rank of 50,818. There are 349 other sites that link in to Ben Bridge Jeweler. Alexa.com also provide further demographic information about Ben Bridge Jeweler. According to their information, a typical visitor to Ben Bridge Jeweler is female, aged between 25 and 34, has a college education, no children and browses the site from work.

Ben Bridge Jeweler : Social Media Presence

Ben Bridge Jeweler make excellent use of social media sites to promote their business and to connect with their customers. They have built up an excellent following through the use of Facebook and Twitter. Their Facebook page has 81,279 likes and 4,926 people are talking about this page. The page is used to inform customers about their products and any current promotions. They also post photographs of their products on to this page. A further use is to connect with their customers and to respond to any comments or enquiries. The Ben Bridge Jeweler Facebook Page is updated on a regular basis. Their Twitter page also has an excellent following. They currently have 2,523 followers and update their page on a regular basis.  

Ben Bridge Jeweler : Website Security & Safety

Google Safebrowsing Diagnostics have visited the Ben Bridge Jeweler website on five separate occasions over the past 90 days. From these visits they have ascertained that Ben Bridge Jeweler is a safe and secure site to visit. According to their report, Ben Bridge Jeweler does not host malicious software or act as an intermediary for the infection of other sites. Furthermore, they do not download or install malicious software without the knowledge or the consent of the user.

Ben Bridge Jeweler : Pricing & Packages

Customer reviews show that customers are pleased with the prices that they have paid for products form Ben Bridge Jeweler. As this is a website that sells fine jewelery, prices are high. However, this reflects the quality of the products and it is comparable to other sites that sell similar products. There is a wide range of prices so there are products available for people with a variety of budgets. Some examples of the pricing at Ben Bridge Jeweler are as follows:

  • Engagement rings- there are 387 different designs to choose from in this section. These are priced between $349 and $4,999.
  • Pandora bracelets- there is a choice of 40 different bracelets. These cost between $20 and $1,650.
  • Gucci watches- there are 51 different watches. These start at $195 and the most expensive watch is $4,395.
Ben Bridge Jeweler : Shipping Rates & Policies

At this time, Ben Bridge Jeweler do not ship internationally. They only ship to US addresses, US military APO and FPO addresses and the US Embassy. They ship using FedEx, UPS or US Post Office. When items are shipped they are insured and a signature will be expected on receipt of delivery. Ben Bridge Jeweler offer free shipping on all orders.

Ben Bridge Jeweler : Payment Methods Accepted

Ben Bridge Jeweler can provide financing on your order, although this must be done in store and not online. However, if you have set up an account in store, you can pay online towards your account with a credit card online or over the phone. There is a minimum monthly payment for this service but there is no additional fee. Customers can pay for their purchases online in full using any major credit card.

Ben Bridge Jeweler : Returns, Refunds & Exchange Policy

Ben Bridge Jeweler allow 90 days for customers to return items for exchange or refund. These items must be unworn and in their original condition. There are certain exceptions to this rule and this includes, custom made items and items that have been altered or modified. Customers must provide a copy of the sales receipt or the name of the purchaser. Returns being sent from a US post office can be sent to BB Corp., P O Box 1908, Dept 791, Seattle, WA 98111. If the item being returned is being sent via UPS or FedEx then it must be returned to BB Corp., Dept 791, 2901 Third Ave, Suite 200, Seattle, WA 98121. Ben Bridge Jeweler ask that customers contact their customer service by telephone prior to returning items.

Ben Bridge Jeweler : Product images & screenshots
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